If you use the Internet, the following factors are essential for making it work for your business in the most effective way :

The ability to provide your current and potential clients with new or updated information on your products, services, special offers, events, etc. This consolidates their trust and makes them loyal to your company.

The possibility to receive feedback from your current and potential customers. This would help you to identify the weaknesses, and quickly solve the problems.

The possibility to work with a selected audience potentially interested in your products and services. This fact increases the effectiveness of promotion and advertising dramatically.

The ability to provide efficient and convenient technical support.
 
In order to accomplish the tasks mentioned above we offer you the ideal combination of having web forms on the Internet and using Web Form Toolbox to process these web forms.

 
Here are the most common applications of web forms :

Order products and services through the Internet (Order form);

Making payments (Payment form);

Request for preliminary estimation (Quotation request form);

Interaction with clients for providing consultations. This includes technical support, as well as professional consulting (by lawyers, accountants, financial advisors, other specialists in different areas);

Registration of web form users (User registration form);

Obtaining customers' comments, suggestions, complaints, etc. (Feedback form);

Collection of statistical data (Survey form);

Subscription to useful information, such as press-releases, newsletters, product samples, notifications, etc. (Subscription form).

Collection of signatures for petitions during campaigns in support of or against something run by social organizations.
 

In order to get the maximum efficiency out of web forms, it is better to have more than one web form, each aimed at a particular audience or destined to fulfill a certain task.

 
Here is an example of what kind of web forms an export-import company can have :

Order form for users to request your products or services. This form can include a list of your products from which a customer can choose what he wants and indicate the quantity. It can also include fields for credit card information for making payments.

Feedback form for obtaining your customers' comments and suggestions. This will allow you to constantly monitor the quality of your products and services, customer satisfaction and work out appropriate measures to eliminate defects and weaknesses. Having this form on your website will also secure your customers' trust.

Subscription form. Based on this form you can create a Subscribers List of those people or companies that would be potentially interested in your products and services. You can send them press-releases on a regular basis, which can become an effective advertising tool for your business and influence those interested people/organizations to become your actual customers.

 
Here is another example for a consulting firm :

Client Registration Form. This form allows its users to register as your clients so that they could receive consultations from you within a certain period of time. It can include fields for credit card information to make payments.

Consultation form where a client can post his/her questions and receive your professional consultations.

Subscription form. Based on this form you create a Subscribers List of those people who are potentially interested in obtaining your professional consultations. You can send them frequently asked questions along with the answers, as well as the information about seminars (free or paid) that you hold, or information about any legal changes and news, changes in procedures, etc.